Worx Power Tools

CZECH REPUBLIC

How can I find my nearest WORX stockist?
The simplest way of finding out where you can purchase a WORX product is by clicking on ’where to buy’ tab.
If I have a question regarding a specific product who can I contact to answer my query?
If our website leaves any question unanswered please click on the "Contact Us" tab.
How do I get a tool repaired?
You can find details of your nearest repair agent by clicking on the ‘Service Agent Locator’ tab.
Where can I buy spare parts for my WORX tool?
Your nearest service agent should be able to supply you with the spare parts you need. You can find details of your nearest service agent by clicking on the ‘Service Agent Locator’ tab.
Where can I find details of the accessories I can buy for my WORX tool?
You can get this information from the nearest store or service agent by clicking on ’where to buy’ or ‘Service Agent Locator’.
I've lost my instruction manual, how can I get a new one?
To download a new product manual simply follow these steps → On the top of this page select the "products" tab → select the product group i.e. Professional, D.I.Y etc. → select your product type à select the product type and model → select "User manual"
Where can I get an exploded view and parts list for my tool?
To download an exploded view simply follow these steps à On the top of this page select the "products" tab à select the product group i.e. Professional, D.I.Y etc. à select your product type à select the product type and model à select "Exploded view"
What is your policy on warranty?
You can view our warranty policy by clicking on the 'Warranty Statement' tab, under ' customer service ' tab.
Do I need to register my warranty?
We recommend you to register our website in ‘Registration Form’ under ‘customer service’ tab
Where are the tools made?
All WORX tools are Italian designed and manufactured in China.
How to remove the chuck from my drill?
Firstly check to see if the chuck is fixed with a screw. If it is then turned clockwise to unscrew it(for the screw have a left-hand thread). Once the screw has been removed place a suitable Allen Key in the chuck and tighten the jaws. Then tap the end of the Allen Key to ease the chuck off (the chuck has a conventional thread so unscrew it in an anti-clockwise direction).
What are the main differences between a keyed and a keyless chuck?
A keyless chuck does not require a key to change the bit.
Can I use a keyed chuck in place of a keyless chuck?
Yes. The replacement chuck must be the same capacity as the original chuck. For example, replacing a 3/8"(10mm) chuck with a 1/2"(13mm) chuck is not recommended. So please make sure the chuck you buy is for the spindle size of your drill.
What are the main features of a Hammer Drill?
Hammer drills are necessary if you are drilling into brick and masonry, the hammer function makes the drilling much easer, whereas a drill driver is generally used for drilling into wood and soft metals.
Should I leave the battery in the tool after I have finished using it?
No harm will be done to the tool if the battery is left in the tool. However the battery will slowly discharge itself after time. However, it is recommended to take the battery off to prevent the accidental damage should the product inadvertently turned on.
Can I use blades of various sizes when operating my circular saw?
No. For safe operation and to prevent any possible damage to your tool, circular saws should only be used with the size of blade specified.
Can I shift between high and low gears on my drill whilst the motor is running?
No. It will do harm to the gears and cause the drill to miss shift when changing takes place. So you can ONLY shift between the two speed ranges when the drill is not running.
Can my Hedge Trimmer blade be sharpened?
Hedge trimmer blades are specially hardened and can not be sharpen. Once the blades are blunt, they must be replaced.
Can I remove the disc guard to install a larger grinding wheel for the angle grinder?
No. If you remove the 125mm disc guard and install the 150mm grinding wheel on the angle grinder, with speed of 10000rpm the wheel’s linear speed may exceed its designed linear velocity limit which results in the wheel being prone to rupturing, and therefore may cause an accident.